Accessibility Statement

This statement applies to the official website of guardianship.gov.mt and was last updated on 12/05/2025.

The Ministry is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

The Ministry takes the following measures throughout the organisation to ensure accessibility of its website:

• Includes accessibility through its internal policies.
• Has an accessibility officer.
• Assigns clear accessibility targets and responsibilities.
• Employs formal accessibility assurance methods

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The MCA website is partially conformant with WCAG 2.1 level AA which maps to EN 301 549 as per the European Web Accessibility Directive. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard.

Compatibility with browsers and assistive technology

The MCA website is designed to be compatible with the following web browsers:

• Internet Explorer 11
• Firefox Version 80 or later
• Chrome Version 82 or later

Technical specifications and accessibility measures used

Accessibility of the Ministry website relies on HTML technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer.

This technology is relied upon for conformance with the accessibility standards used.

The website implements the following accessibility features:

• Maintain a consistent HTML Heading hierarchy and information layout across different web pages.
• Add image title, alt tag and caption wherever this information is relevant and useful.
• Maximise colour contrast for text where applicable.
• Actual link text is descriptive enough to inform user where the link points to.
• Implement all external links so that they open into new browser tabs.
• Implement captioning in as much multimedia content as possible.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on:

• Email: [email protected]
• Tel: +356 23482331 +356 23482335
• Postal address: Ministry for Inclusion and the Voluntary Sector, Zone 3, Commerce Street, Birkirkara, Malta

Limitations and alternatives

The following limitations are observed at present:

• No option to skip repeated content
• Some hyperlinks on the website may be identifiable only by colour
• Some PDF documents may lack the proper formatting for use by accessibility technologies

Enforcement procedure​

The Malta Communications Authority (MCA) is the entity responsible for implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies.  In case your ICT accessibility-related query is not addressed within the time frames established within the ARR, or you wish to lodge a formal complaint, you can do so by contacting the MCA on 21336840, or by filling the online complaint form on​ https://mca.org.mt/con​sumer/forms/complaints​​.